HOST(ESS) JOB RESPONSIBILITIES:

• Welcome guests in a warm and friendly manner.
• Ascertains their dining needs.
• Seats guests and manage the seating chart.
• Monitors restaurant activity to determine seating and dining flow.
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
• Performs opening and closing duties, as needed.
• Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Helps fellow team members and other departments wherever necessary to maintain positive working relationships.
Hostess Qualifications / Skills:
• Verbal Communication
• Customer Service
• Resolving Conflicts
• Teamwork
• Energy Level
• Thoroughness
• Professionalism

Education, Experience, and Licensing Requirements:
• High school diploma
• Prior restaurant experience preferred

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POSITION SUMMARY - Fulltime
The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guests’ needs while preparing perfect beverages made to our standards in a timely manner and with a high degree of professionalism.

ESSENTIAL FUNCTIONS
• Maintain proper grooming and uniform standards
• Deliver genuine hospitality to and establish emotional connections with our guests
• Contribute to the overall teamwork and success of the restaurant
• Communicate effectively with our guests and team members
• Determine guests’ needs while making the appropriate recommendations and offerings to enhance the dining experience
• Prepares drink orders for guests and servers according to recipes in a timely manner
• Execute beverage tray service Answer guest questions regarding food and beverage offerings
• Adhere to all alcohol awareness procedures
• Process payments and handle cash professionally and accurately
• Communicate with managers and hosts regarding table availability and key table updates
• Follow up with guests about their meal and dining experience to ensure great guest satisfaction
• Maintain a high level of cleanliness and sanitation
• Always demonstrate professional and gracious demeanor
• Perform all opening, running, and closing duties accurately
• Perform any job function requested by the management team

POSITION QUALIFICATIONS
Competency Statements
• Adaptability & Flexibility- Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
• Attention to Detail- Diligently attends to details and pursues quality in accomplishing tasks
• Communication- Listens to others and communicates in an effective manner
• Confidence-A matured and justified self-belief in one’s ability to do the job, and the conveyance of that behalf
• Customer focus- Builds and maintains customer satisfaction with the services offered by The Grill at Morris Bridge; provides excellent customer service to both guests and team members
• Initiative- Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
• Problem Solving- Resolves difficult or complicated challenges
• Teamwork- Promotes cooperation and commitment within a team to achieve goals and deliverables

REQUIRMENTS:
Education: High School; able to communicate (speak, read, and write) in English
Experience: Previous hospitality experience preferred
Computer Skills: Experience using a POS system
Other Requirements: Must meet the local, legal age requirement to serve alcoholic beverages; coordination skills that allow proper pouring and carrying of several drinks and plates at the same time
Physical Setting:
• Upscale dining restaurant 

We offer premium wages based upon experience as well as benefits to qualified individuals. 

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POSITION SUMMARY - Fulltime
Work in a team-oriented, high-volume, fast-paced, guest-centric environment to provide an Exceptionally Distinctive Guest Experience by demonstrating genuine hospitality while greeting and establishing rapport with the guest and delivering an exceptional dining experience by:

ESSENTIAL FUNCTIONS
• Guiding guests through menus while demonstrating thorough knowledge of the food, beverages, and ingredients
• Taking accurate orders and partnering with team members to serve food and beverages that meet or exceed guests’ expectations
• Providing friendly and attentive service that makes guests feel well taken care of and builds their intent to return
• Assists in tasks to ensure a clean, sanitized, and safe restaurant

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Join the Team !